Timeless Threads Boutique: Hassle-Free Returns
At Timeless Threads, we want you to absolutely love your new clothes! But hey, sometimes styles don’t work out. No worries! Here’s how our return process works to keep things smooth:
Got Buyer’s Remorse?
No problem! You can return most unworn, unwashed items within 10 days of delivery for your choice of:
- Store Credit: Use it to snag something else you’ll adore!
- Refund: We’ll send your money back to the original payment method.
Just let us know your preference on the return form! Return Form
Heads Up! Not Everything’s Returnable
Some items are final sale because of their nature. This includes:
- Super Steals: Daily deals and pre-orders are yours to keep!
- Final Sale Gems: Items marked as “Final Sale” are yours to cherish forever.
- Undergarments & Co.: For hygiene reasons, bodysuits, pajamas, accessories (jewelry, handbags, etc.), and gifts can’t be returned.
Easy Returns: Here’s What To Do
- Fill Out the Return Form: It’s just a few clicks away! Find it on our website.
- Email Us: Send a quick email to [email protected] with the completed form attached. We’ll handle the rest!
- Ship It Back: We’ll provide detailed return instructions in your email.
- Relax & Wait: We aim to process your return within 5 business days (excluding weekends and holidays). You’ll get an email letting you know it’s done!
Important Notes:
- Double-check the return policy before sending back final sale items. We’ll have to charge a small fee to ship them back to you.
- Questions? Our awesome customer service team is here to help!
